These Terms and Conditions govern the use of this website and the purchase of products from Polycarbonate Roofing (ABN [Insert ABN]) (“we”, “our”, or “us”).

By accessing our website or purchasing our products, you agree to be bound by these Terms and Conditions.

1. General

These Terms apply to all users of our website and customers purchasing products from Polycarbonate Roofing.

We reserve the right to update or modify these Terms at any time without prior notice. Changes will take effect immediately upon publication on our website.

2. Products & Services

Polycarbonate Roofing supplies polycarbonate sheets, roofing panels, accessories, and related products.

All product descriptions, specifications, images, and pricing are provided in good faith. However:

  • Colours may vary slightly due to screen settings.

  • Measurements are approximate and may vary within manufacturing tolerances.

  • We reserve the right to modify product specifications without notice.

3. Orders

3.1 Order Acceptance

All orders are subject to acceptance and availability.

We reserve the right to:

  • Refuse or cancel any order

  • Limit quantities

  • Cancel orders due to pricing errors

You will be notified if your order cannot be fulfilled.

3.2 Pricing

All prices are listed in Australian Dollars (AUD) unless otherwise stated.

Prices may change without notice. The price charged will be the price displayed at checkout at the time your order is confirmed.

GST will be applied where required by Australian law.

4. Payment

We accept approved payment methods as displayed at checkout.

Orders will not be processed until payment has been successfully received and cleared.

We use secure third-party payment providers to process transactions.

5. Delivery

5.1 Delivery Areas

We deliver to selected areas across Australia. Delivery availability depends on postcode and product size.

5.2 Delivery Timeframes

Delivery timeframes are estimates only and may vary due to:

  • Location

  • Stock availability

  • Courier delays

  • Weather conditions

We are not liable for delays outside our reasonable control.

5.3 Risk & Ownership

Risk in the goods passes to you upon delivery.

Ownership of goods remains with Polycarbonate Roofing until full payment has been received.

6. Returns & Refunds

We comply with the Australian Consumer Law (ACL).

You are entitled to a replacement, refund, or repair if:

  • The product has a major fault

  • The product does not match its description

  • The product is not fit for its intended purpose

We do not accept returns for:

  • Change of mind (unless agreed in writing)

  • Custom-cut or special-order products

  • Incorrect installation

To request a return, contact us at:
📧 sales@[yourwebsite].com.au

7. Installation & Technical Advice

Any installation guides, technical advice, or recommendations provided by Polycarbonate Roofing are general in nature.

It is your responsibility to:

  • Ensure products are suitable for your specific application

  • Comply with local building codes and regulations

  • Follow correct installation procedures

We are not liable for damage caused by incorrect installation.

8. Warranties

Certain products may be covered by manufacturer warranties.

Warranty terms vary depending on the product type and manufacturer.

Warranty does not cover:

  • Incorrect installation

  • Improper handling

  • Accidental damage

  • Normal wear and tear

  • Failure to follow maintenance guidelines

Full warranty details are available upon request.

9. Limitation of Liability

To the maximum extent permitted by law:

  • Our liability is limited to replacement, repair, or refund of the product.

  • We are not liable for indirect, incidental, or consequential loss.

  • We are not responsible for loss resulting from delays beyond our control.

Nothing in these Terms excludes rights under the Australian Consumer Law.

10. Website Use

By using this website, you agree not to:

  • Use the site for unlawful purposes

  • Interfere with the website’s operation

  • Attempt to gain unauthorised access to systems

We may suspend or terminate access if misuse is detected.