Frequently Asked Questions

You will receive an email once your order is dispatched. This allows you to monitor your delivery's progress and estimated arrival date. Depending on the courier service, you can track your package through their website or app. If you have any issues or cannot find your tracking number, feel free to reach out to our customer service team.

Delivery times typically range between 3 and 7 business days, depending on your location and the shipping service used. In metropolitan areas, delivery tends to be faster, while in remote or regional locations it may take slightly longer. We always aim to dispatch orders as quickly as possible, and you’ll receive an update when your order is on its way.

Polycarbonate is a high-performance plastic material known for its strength, impact resistance, and transparency. It’s an extremely versatile material that’s much stronger than glass but weighs significantly less. Polycarbonate is widely used in construction, glazing, and roofing applications due to its ability to withstand harsh weather conditions, UV exposure, and physical stress while still providing excellent light transmission.

Polycarbonate sheets are designed to resist discolouration, thanks to the UV protection layer that blocks harmful ultraviolet rays. Over time, however, extended exposure to the sun can cause slight yellowing, which is significantly reduced in high-quality UV2-treated polycarbonate sheets. By using products with built-in UV protection, you can significantly extend the lifespan and maintain the clarity of your sheets.

Yes, you can easily cut polycarbonate sheets with basic tools such as a circular saw, jigsaw, or utility knife. For straight cuts, a fine toothed saw blade designed for plastics is ideal to prevent jagged edges. Always wear protective gear such as gloves and goggles, and take proper safety precautions when cutting polycarbonate.

Yes, polycarbonate can be laser cut. Laser cutting provides highly accurate and clean cuts without the need for additional finishing. It’s ideal for creating intricate shapes and designs. However, it’s essential to use the proper settings on your laser cutter to avoid damaging the material. Ensure the polycarbonate sheet is properly supported during cutting, as high heat from the laser can cause warping if not.

Yes, polycarbonate is highly weather-resistant and can withstand extreme temperatures, rain, hail, and wind without cracking or losing its strength. It is designed to perform well in both hot and cold climates. Polycarbonate’s weather-resistant properties make it ideal for outdoor applications, including roofing, glazing, and skylights, where it will be exposed to the elements.

Polycarbonate sheets are easy to clean with a soft cloth or sponge and mild soap and water. Avoid using abrasive materials or harsh chemicals, as they can scratch or damage the sheets' surface. If necessary, a gentle glass cleaner can be used, but make sure it doesn’t contain ammonia or other solvents that may degrade the polycarbonate.

Yes, polycarbonate sheets are available in a variety of colours, including clear, bronze, grey, opal, and frost. For example, clear polycarbonate offers maximum light transmission, while opal and bronze tints are better for reducing glare and heat. You can choose the colour based on your project’s specific requirements, whether it’s for privacy, aesthetic appeal, or solar control.

The thickness of polycarbonate sheets depends on the specific application and the required level of strength and insulation. For standard residential projects, 10 mm thickness is common. However, for commercial buildings, industrial applications, or roofing, thicker sheets, such as 16 mm or 18 mm, are preferred for added durability and insulation.

Yes, polycarbonate is ideal for both roofing and glazing applications. It is commonly used in skylights, windows, and outdoor structures such as patios, pergolas, and greenhouses. Polycarbonate’s high light transmission and UV resistance make it perfect for glazing, while its strength and weather resistance make it a reliable roofing material.